Don't know how to use Interac e-Transfer?


Interac e-Transfer

You must have an email address, a bank account and be enrolled in internet or mobile banking with a Canadian financial institution which is participating with Interac.

The only information you need to send us an Interac e-Transfer is our name (Sustainable ESL) and our email address: funding[at]sustainableesl[dot]com.

How it works:

(1) You log in to your online bank account, and go to the Transfer Funds section.  Indicate the $ amount you want to transfer, which account you want debited, and select Interac e-Transfer. (Interac e-Transfers can only be transacted in Canadian dollars.)

(2) You will be asked to fill in our name and our email address, and to create a security question and answer. 

Example only: Security Question: What page number did I reach in the book I am currently reading? | Answer=138


Example only: Security Question: What did I eat for dinner last night?  | Answer=vegetarian lasagne

You have the option of including a personal message to us, but remember, do NOT include the security question and its answer.  Hit <Submit> or <Continue> and your funds are debited immediately.

(3) You will receive a message with a confirmation # indicating the e-transfer is completed. You can print this if you like.  Your transaction will appear on your banking record as a "WWW TRANSFER".

(4) VERY IMPORTANT: Send us a separate email indicating the answer to your security question.  Make sure the answer is identical to what you set up.

(5) A short while later we receive an email message from  We click a link to which leads us to our online bank account.  We provide the answer to the security question, and the funds are deposited in our account immediately.  We do not receive your bank account information.

In the future we will add mobile banking and be set up to receive text message notifications.

Processing Fee

Your financial institution might offer a specific number of free Interac e-Transfers per month.  Otherwise, the charge is $1.00 per Interac e-Transfer from your personal bank account.  (The charge is $1.50 per Interac e-Transfer from your business account.)  Note: You may have to pay a little bit more if your financial institution charges a service fee for account debits ($1.00-$1.50 range).

- We receive 100% of funds sent using Interac e-Transfer -